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Terms & Conditions

Magic Bags is managed by CREONS.

1. Shopping With Us

Using the links at the top menu to select bags by category. Then you can also search/filer for your desired bag by colour/price/type/etc. Once you are inside the shopping category, you can view the products in that category. If you decide to purchase the item, click 'Add to Cart ' to add the product to your shopping basket.

- Adding an item to your basket is not a commitment to buy. You can remove the item from the cart if you change your mind.

- To review your order click 'MY CART' at the top of the page.

- When you have finished shopping make sure items you have in your cart are correct, and click the 'Checkout' link / button .

- During the checkout process you will need to provide your billing and delivery details. Please select your preferred method of payment and click 'Next', then review your order. You can also leave us a note/comment. To place the order click 'Place Your Order' button.

- You will be then re-directed to PayPal to complete payment, if you have chosen to pay with debit / credit card or Paypal.

- If you have opted to pay by Bank Transfer/Cheque/PO you will be given details of our bank account / where to send your Cheque/PO. Please include your order number with your payment.

2. Payment

We welcome most major credit and debit cards. PayPal (an eBay company) is the secure payment processor for Magic Bags.

We also accept payments bank transfer, cheque and postal orders. For more details please see our payment information page.

The total cost of the order is the value of the products ordered plus shipping charge.

3. Delivery

Delivery is made by Royal Mail. We deliver to all UK mainland addresses and addresses in the Channel Islands. We also ship our bags to the EU, USA and most other countries worldwide.

UK Shipping Charges:

Delivery to UK: £3.49 for 1 item plus £1.50 for each next one.

Outside UK Shipping Charges:

International Airmail (Recorded): £11.98 for 1 item plus £3.99 for each next one.

For all orders over £99 delivery is free of charge.

Delivery Times:

For mainland UK, we aim to deliver within 3 working days (in case of payment by cheque, up to 5 days after clearance). In 99% of cases the orders arrive next working day.

For EU, USA and other countries please allow 5-25 days for delivery, depending on your location.

Delivery address options

You can specify a different delivery address from your billing address. For example, if you wish to order a gift you may ask us to send it to the person directly. Just fill in your chosen delivery address details on the order form.

For more details please see our shipping information page.

4. Returns

We guarantee to refund any item you're not totally happy with completely free of charge, when you return it within 14 days of receipt, undamaged and in original packaging. Refunds will be made by crediting your card, bank account, PayPal account or a cheque, within 14 days of receipt of your return. Please note shipping charge is not refunded.

For more details please see our returns & refunds page.

YOUR STATUTORY RIGHTS ARE NOT AFFECTED

5. Product Information

We have made every effort to display as accurately as possible the colours of our products that appear on the web site. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.

All sizes and measurements are approximate, however we do make every effort to ensure they are as accurate as possible.

We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the web site are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been mis-published including prices and promotions.

Goods are subject to availability. As there is a delay between the time when the order is placed and the time when the order is accepted, the stock position relating to particular items may change. If an item you have ordered becomes out of stock before we accept the order we shall notify you as soon as possible.

6. Purchase of products

When you place an order request on our web site you will be e-mailed an acknowledgement of your intended order. You will also be informed about any changes to status of your order.

We reserve the right to reject any order. In such case we will immediately fully refund your payment. Non-acceptance of an order may result from one of the following:

- The product ordered being unavailable from stock.

- Our inability to obtain authorisation of payment.

- The identification of an error within the product information including price or promotion.

If there are any problems with your order we shall contact you as soon as possible.

The laws of England shall govern the contract between us and any dispute between us will be resolved exclusively in the courts of England. Your statutory rights are not affected.

We will take all reasonable care, in so far as in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the web site.

7. General Information

We shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials on this web site.

All rights, including copyright, in this web site are owned by or licensed to CREONS, the owner of Magic Bags. Any use of the site or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Magic Bags.

We have taken every care in the preparation of the content of this web site. To the extent permitted by applicable law, 'brand' disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this web site.

These exclusions of liability shall not apply to any damages arising from death or personal injury caused by the negligence of Magic Bags or any of its employees or agents.

These disclaimers and exclusions shall be governed by and construed in accordance with English Law. If any provisions of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Should you have any questions please contact us.