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Returns & Refunds

100% Money Back Guarantee

We realize that online shopping involves the risk of not getting exactly what you want - for example the colours look different on various monitors and you cannot be sure if the bag you found matches ideally your outfit.

Therefore, to give a complete peace of mind, we guarantee to refund any item you are not totally happy with, when you return it within 14 days of receipt, undamaged and in original packaging.

Returning your item(s)

If you wish to return any item purchased, please contact us to let us know which items you will be returning
and return the item(s) by post to:

Magic Bags
7 / 24 North Grange Rd
Leeds
LS6 2BR
West Yorkshire
United Kingdom

Please include a copy of the invoice received with your purchase.

Please note we do not cover the cost of your return postage, unless you are returning faulty/damaged goods.

Refunds

Refunds will be made by crediting your card, PayPal account or a cheque, depending on the way you originally paid for your order.

Refunds will be made within 14 days of receipt of your return, usually the next day.

Exchanges

If you would like to exchange a purchased product for other, please just purchase a new product normally on the website and return the item you do not wish to keep for a full refund.

YOUR STATUTORY RIGHTS ARE NOT AFFECTED.

If you have any questions regarding our returns policy please do not hesitate to contact us.